Contact Us
We're here to help! Whether you have questions about our marketplace, need assistance with an order, or want to learn more about becoming a vendor, our team is ready to assist you.
Our Office
123 Innovation Way
Atlanta, GA 30303
United States
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed
Send Us a Message
Online Support
Our team is available 24/7 to assist you with any questions or concerns. As a fully online marketplace, we provide comprehensive support through multiple channels:
Live Chat
Available on our website during business hours
Phone Support
Call us at (800) 555-0123
Video Consultation
Schedule a video call with our support team
Knowledge Base
Browse our comprehensive FAQ section
Frequently Asked Questions
What are your customer service hours?
Our customer service team is available Monday through Friday from 9:00 AM to 6:00 PM EST, and Saturday from 10:00 AM to 4:00 PM EST. We're closed on Sundays and major holidays.
How long does it take to get a response?
We strive to respond to all inquiries within 24 business hours. For urgent matters, please call our customer service line for immediate assistance.
How do I track my order?
You can track your order by logging into your account and viewing your order history. You'll also receive tracking information via email once your order has shipped.
How do I become a vendor?
To become a vendor, please visit our Become a Vendor page and complete the application form. Our team will review your application and get back to you within 3-5 business days.